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Beyond great customer service

Regarding a defective DVD replacment – Wow, Im speechless. This goes beyond just great customer service – this is truly a kind and generous offer from your company. I am very appreciative and moved by this – its just not something one sees very often anymore. I will continue to purchase your products and will tell others to do the same. Its very clear that your is a company that truly cares about the customers.

Michael Ermanni
Royal Oak, MI
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